TASC management and laboratory staff have decades of experience which translates to efficient and highly skilled operations throughout the company. Our dedication to excellence and passion for our work, benefits our clients and communities every day.
MEET OUR LEADERSHIP TEAM
As CEO, Mr. Kramer is responsible for carrying out TASC’s mission by working collaboratively with the courts and criminal justice system in the development and implementation of forensic drug testing and behavioral health programs. With more than thirty years of experience, his dynamic leadership promotes life-changing growth and a positive impact in the communities TASC serves.
Mr. Kramer received a Bachelor of Science degree in Microbiology from Arizona State University, and has over 20 years of practical experience in forensic toxicology, with expertise in immunological and chromatographic analysis, scientific method development, and the disposition and identification of drugs in human matrices.
Mr. Kramer serves on the Substance Abuse Epidemiology Work Group for the Arizona Governor’s Office of Youth, Faith, and Family and Arizona Substance Abuse Partnership. He actively engages with the treatment professionals, support providers and community leaders, by providing them education opportunities and his insight into the current state of substance use trends.
Mr. Kramer has committed his professional life to championing positive change and the improvement of the quality of life of the individual and community. He believes we must strive to remove the stigma of mental health illness through treatment, support and compassion.
As COO for TASC, Inc., Mrs. Briggs-Raygoza is responsible for monitoring and facilitating daily operations and quality control. Through executive collaboration, she develops and implements plans for the operational infrastructure of systems, processes, software, and personnel.
Mrs. Briggs-Raygoza received her Comprehensive Criminal Justice degree from the University of Eau Claire, Wisconsin. She has an extensive background in the behavioral health and criminal justice fields working with juveniles, adults, and local, state, and federal agencies. With decades of experience managing daily operations for a large-scale Diversion Program for Maricopa County (Metro Phoenix area), Mrs. Briggs-Raygoza is called upon to provide strategic guidance on implementation for agencies across the country.
Mrs. Briggs-Raygoza is an active National TASC board member serving as past president, and conference chair from 2013 to 2018. She is a member of the National Association of Pretrial Services Agencies (NAPSA), National Association of Drug Court Professionals (NADCP), Association of Family and Conciliation Courts (AFCC), American Correctional Association (ACA), and Adult Probation and Parole (APPA).
As TASC’s CTO, Mr. Fuller facilitates collaboration across justice, treatment, and community stakeholders through the creation of advanced technologies using best practices and evidence-based approaches.
He leads agency-wide technology and research projects, defines goals and objectives, and delivers smart and timely data to drive strategic decision making. Mr. Fuller also leads TASC’s Technology Solutions Development Team which is responsible for delivering useful applications and optimal information to end users, ensuring TASC remains the leader among its competitors.
Mr. Fuller refined his skills across a variety of settings and is especially focused on technology and business solutions. His primary motivation is to provide solutions that improve the business, and outcomes for TASC clients. As preparation for a career in technology, he blended curricula from schools in business and technology to leverage his knowledge and thereby advancing TASC to become the leader in delivering high-quality applications.
Mr. Hendershot is TASC’s CIO. He is responsible for securing and safely integrating data, and building software for internal and external clients.
Joining the TASC team in 2014, Mark brings more than thirty (30) years of community corrections and social service experience. He has served with the American Probation and Parole Association for twenty (20) years, focusing in the technology realm, constructing data integration models and building secure data exchanges. Mr. Hendershot brings extensive experience from correctional casework, social programming and construction of integrated statewide justice applications. He has extensive knowledge implementing evidence-based programming to improve agency outcomes and analytics.
Mr. Hendershot serves on several community boards at the local, state and national levels.
The foundation of Mr. Hendershot’s career is facilitating collaborative environments to help manage and assist people in overcoming dependencies to create safer communities.
As TASC’s CPO, Ms. Hickman is responsible for leading and managing TASC’s Community Treatment and Service Programs; including fiscal accountability, revenue cycle management, new program development, service implementation, operational compliance, and strategic revenue growth.
Ms. Hickman’s experience is the consensus of more than twenty (20) years of successfully leading local and national human service agencies and businesses. In her most recent role, prior to TASC, she held the position of chief program and quality improvement & compliance officer and was responsible for program operational budgets totaling more than 30 million dollars.
Ms. Hickman earned a Bachelor of Science degree in Human Services from University of Phoenix and Master of Public Administration degree from Arizona State University. Ms. Hickman is a member of the National Association of Public Administrators, National Association for Healthcare Quality, and Association of Family and Conciliation Courts.
Ms. Hickman believes ensuring access to quality care is a stepping stone to supporting clients’ self-determined growth and healthier communities.
Ms. Anderson is TASC’s laboratory technical supervisor and has over fifteen (15) years of experience in the field of forensic toxicology. Her educational background includes a Bachelor of Science degree in chemistry with a forensic emphasis. In addition to her education, Ms. Anderson has professional experience as a criminalist, certifying scientist, laboratory inspector for the College of American Pathologist, and board certification through the American Board of Forensic Toxicologists-Forensic Drug Testing program.
Ms. Anderson oversees all technical staff who perform the initial and confirmatory analysis. She is responsible for quality control and all testing performed within the laboratory. Ms. Anderson routinely evaluates the competency of the staff to ensure that they are meeting the requirements of the laboratory’s accrediting agencies. She ensures that annual test validations are completed and that standard operating procedures are up to date.
Ms. Anderson has an extensive background in the area of confirmation techniques utilizing the GCMS and LC/MS/MS. In addition to monitoring daily testing she also researches and develops new testing methods that allow the TASC laboratory to stay current with the latest drug trends. Ms. Anderson also provides expert witness testimony and assists clients with interpreting drug test results as needed.
As TASC’s clinical director, Ms. Adams ensures treatment services maintain the highest standards in the behavioral healthcare field. Her responsibilities include overseeing day to day operations of the clinical department, supervision of clinical staff, program development, and compliance activities.
Ms. Adams is a licensed clinical social worker with a Masters of Social Work degree from the University of Illinois. She has more than thirty (30) years of experience working in the helping profession. Prior to TASC, she was the clinical director of facilities in both Arizona and Illinois, and has held various positions in the criminal justice, mental health, and substance abuse fields throughout her career. Ms. Adams was also an instructor at Illinois State University and Illinois Wesleyan University.
Ms. Adams was appointed the clinical director on three (3) federally funded research projects related to substance abuse treatment. She has published on topics related to youth and adolescent substance abuse, and trained on topics related to adolescent development, substance abuse treatment, treating individuals with co-occurring issues, working with families, crisis management, program planning and development and clinical supervision.
Ms. Adams was selected by the US Department of Health and Human Services, Substance Abuse Mental Health Services Administration (SAMHSA) to serve on a team of national experts on substance abuse treatment. She is committed to developing a strong integrated treatment program that meets the needs of those we serve. Ms. Adams believes TASC has a responsibility to provide quality services with proven practices that “change lives.”
As diversion program manager for TASC, Inc., Mrs. Watson is responsible for the day to day operation, compliance, and strategic growth of the program. She maintains working relationships with County Attorneys’ offices, defense attorneys, and various community outreach organizations.
Mrs. Watson completed her undergraduate studies at Fontbonne University in Saint Louis, Missouri where she graduated cum laude with a Bachelor of Arts degree in Corporate Communications while serving as the legal administrator for one of the nation’s largest automobile services providers. Mrs. Watson gained experience in the criminal justice field through her work with Scottsdale City Court upon graduating from Arizona State University with a Master’s degree in Criminal Justice.
Mrs. Watson is a member of the National TASC Board of Directors.
As the Arizona Regional Manager, Mr. Esser is responsible for upholding TASC’s policies, procedures, and personnel throughout all collection facilities in the State of Arizona. He works directly with each site and other internal departments to ensure the highest possible customer service is being delivered to both the agencies we work with and the clients we help to service.
Mr. Esser joined the TASC team in early 2011 and has worked his way up from an entry level position as a customer service technician to his current position as the states regional manager. He has spent his years working with TASC’s collections department as a supervisor and also the clinical department as a behavioral health technician. He has pursued and received both a General Studies degree and a Chemical Dependency degree, has been a member of the Mohave County Adult Drug Court program since its inception, and is a member of the Arizona Association of Drug Court Professionals (AADCP) of which he was selected for their annual Excellence Award in 2016.
Mr. Esser is committed to reducing recidivism and bettering the lives of everyone he comes in contact using TASC’s vision statements as his mantra, “Healthy people. Healthy communities. Healthy world.”
As the Texas Regional Manager, Mr. Chantaca is responsible for all collection procedures at all Texas contracted collection facilities, including implementation of new accounts, facilitation of training on location for new accounts, set up new collection sites and additions to existing facilities. Direct interaction with officials and departments heads of the Texas contracts. Follow standardized collection procedures at all Texas contracted collection facilities, with emphasis on customer service and employee job satisfaction.
Mr. Chantaca joined TASC in 2010 and has brought 20 plus years of management and training skills with him to influence the mindset of employees as well as the community he works in, to create a positive change in the life of those we serve at TASC.